Policies - Clayoquot Wilderness Resorts

Booking and Cancellation Policies

Reservations and Refunds

All rates quoted in Canadian funds unless noted otherwise. Bookings are based on availability, on a first come, first served basis. A three-night minimum stay is required, unless otherwise confirmed in writing. Exceptions will be made only when undertaken as part of a two-resort combination booking, or by special arrangement with Clayoquot Wilderness Resort agents and representatives.

A deposit representing 50% of the total cost of booking is due at time of reservation. The balance is due 60 days prior to arrival and will be processed automatically on credit card unless alternate arrangements have been made in advance.

A 10% gratuity will be added to the net total of the bill at check-out.

Floatplane (and/or wheeled plane and/or water taxi if weather dictates substitution) departure times will be made available to guests as part of the confirmation package sent to them in advance of arrival. Guests arriving from Vancouver via floatplane will land directly at the Outpost dock. If weather dictates that a wheeled aircraft be substituted, then guests will arrive at the Tofino airstrip, be transferred by shuttle or taxi to Tofino Harbour then board a resort vessel or hired water taxi to ferry them to the Outpost.

Cancellation is permitted 60 days prior to arrival but will result in a $200 per person penalty. Deposits on record at that time will be refunded in full. In cancellation is received within 60 days or less of scheduled arrival, all deposits on record are 100% non-refundable. Rates are subject to change without notice, though rates for deposit-paid reservations may not change.

All-inclusive packages promise world-class cuisine and premium wines and spirits. Should guests wish to order from the reserve wine list or enjoy a special select liquor, cigars, or extraordinary Healing Grounds treatments (over and above those included in package), a surcharge will appear on their statement.

A singles supplement of $300 per night applies to reservations requesting single occupancy of rooms or tents. Supplement surcharges vary by season and occupancy levels, so please inquire at time of booking.

Applicable provincial, federal and hotel taxes are not included in published rates. Environmental Sustainability Fee of 3% not included in published rates (see Rate Page for details). Please inquire at booking regarding applicable tax rates.

Clayoquot Wilderness Resort is not responsible for extraordinary hotel, food and beverage, ground transport, or air carrier costs incurred due to weather-related delays or cancellations, or missed connecting flights. Travel insurance is recommended.

A certain level of risk is inherent in all wilderness activities. Please refer to the resorts waiver document for details.


We offer a discounted rate to families travelling with children 12 years of age and under, provided children share accommodations with parents or guardians. See rate pages for details.

The intimate size and nature of the resort poses a unique dilemna when it comes to the inclusion of children. Rather than designate resort properties adults-only, management opted to alter the policy regarding families. So, to safeguard the comfort and happiness of all resort guests, we ask that children under the age of eight be under the full-time care of a nanny or other such companion. We also ask that parents be responsible for the whereabouts and respectful behaviour of all children at all times.

Travel Insurance

The resort strongly recommends that all guests purchase travel insurance. A short season prevents the resorts from making exceptions to the 60 day cancellation policy, so be sure to consult travel professionals in advance of booking, regarding trip cancellation insurance.